Yes. On January 6, 2026 our vendor made a few tweaks to our digital banking platforms. The changes were minor and included things like color element changes, design updates and new placement for promotions & messages.
Bill Pay is a service that requires session data in a third-party cookie to be sent by digital banking. Web browsers have privacy and security settings that interfere with third-party cookies. Your web browser may have stricter cookie settings enabled that is keeping the session from being established. Web browsers have a warning for [...]
If you selected "Call Me" from your mobile device to complete your enrollment & verification process, you should answer a call to your mobile device that will be from a California phone number. This call should come immediately have you click "Call Me" and hit submit.
If you never saw a selection item of "text me" or "call me" when you were enrolling on your mobile device, you may have to downsize the font-size of your screen to see the whole Verification Selection menu. This should give you the visible button options of "text me" or "call me" so you [...]
With the new digital platform, ALL accounts you are tied to, in our core banking system, will be visible on your online and mobile banking screens. At this time, we do not have a way for you to "hide" or "delete" any accounts you really don't want to see in digital banking. We are [...]
This is a security feature. During the early phases of our digital banking transition, we are ensuring we have the most up-to-date contact information and account verifying security features in place. The security of your financial data is the credit union's priority.
If one of the phone numbers or emails is correct, use that to verify your contact info. If none of the contact info is correct please contact us 405.743.3328 and we can update it for you.
You received a "Pending Review" message because something you entered did not match our records. This is a security feature. You will simply wait for us to contact you. We will be able to fix the issue on the back-end of our systems, then we will email you when your enrollment is ready to [...]
You will need your full account number. The Primary Member's Date of Birth and Social Security Number to enroll.
You will need to enter your full account number before the dash for enrollment. To determine your full account number, find a previous statement (or view your paper statement). Your account number will be at the bottom in the left corner of your statement. Remember, when enrolling, you will enter ONLY the digits before [...]
