Digital Banking Pre-Enrollment FAQ
This is a security feature. During the early phases of our digital banking transition, we are ensuring we have the most up-to-date contact information and account verifying security features in place. The security of your financial data is the credit union's priority.
If one of the phone numbers or emails is correct, use that to verify your contact info. If none of the contact info is correct please contact us 405.743.3328 and we can update it for you.
You received a "Pending Review" message because something you entered did not match our records. This is a security feature. You will simply wait for us to contact you. We will be able to fix the issue on the back-end of our systems, then we will email you when your enrollment is ready to [...]
You will need your full account number. The Primary Member's Date of Birth and Social Security Number to enroll.
You will need to enter your full account number before the dash for enrollment. To determine your full account number, find a previous statement (or view your paper statement). Your account number will be at the bottom in the left corner of your statement. Remember, when enrolling, you will enter ONLY the digits before [...]
Additional details regarding the transition were emailed to active online banking users.
If you tried to enroll and you received a message of "Unsuccessful Enrollment," simply call our Contact Center at 405.743.3328 and they can assist you with enrolling for the digital banking. Note: You may experience longer than normal wait call-in times during the early days of our transition to the new platform. [...]
Yes, you will need to download a new app to use mobile banking and remote deposit check capture. The apps are available in the Apple App Store and on Google Play. The new mobile banking app name is: OK Community CU Mobile. You may need to delete the old app from your mobile devices. [...]
You can enroll at myokcommunitycu.com. You will need your full account number and the birthdate and SSN of the Primary Member to enroll.
Members will experience new options such as external bank account transfers and loan payments among many other features made easier to use. The new platform allows for future integration opportunities.
