Fraud Prevention
Fraud FAQ
How do I report a lost or stolen ATM/Debit Card?Penny Holt2021-05-19T11:50:21-05:00
Call 888.263.3370 to report a lost or stolen Visa Debit Card or ATM Card during our non-business hours. MasterCard credit cards has a different toll-free number to call.
How do I handle a lost credit card or report a dispute?Penny Holt2023-09-28T12:30:08-05:00
Call 888.999.3304 to report a lost or stolen MasterCard credit card or to begin the dispute process. (This number changed on Sept. 14, 2023 after the conversion to Credit Card Services.)
SecurLOCKrclemens@cuintouch.com2021-05-19T11:49:58-05:00
Oklahoma Community Credit Union wants to give its members the best protection with their debit cards. We offer fraud protection to all of our members debit cards. If SecureLOCK detects fraud on your debit card, they will freeze your debit card and call you to communicate the issue. If you miss their call, you can contact SecurLOCK (aka: Falcon) after hours at 855.961.1602.